Return Policy
Effective Date: 07-12-2023
Thank you for shopping at The theobdstore. We want to ensure you are satisfied with your purchase. If you need to return an item, please review the following guidelines.
1. Returns
You have 3-4 calendar days to return an item from the date you received it.
2. To be eligible for a return, your item must:
- Be unused and in the same condition as you received it.
- Be in its original packaging.
- Include the receipt or proof of purchase.
3. Return Process
To initiate a return, please contact us at info@theobdstore.com and provide the following information:
- Your name and contact information.
- Details of the product and the reason for the return.
- Proof of purchase.
After receiving your request, we will provide you with instructions on how to return the item.
4. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain number of days, depending on your card issuer's policies.
5. Non-Returnable Items
Some items are non-returnable:
- Customized or personalized products.
- Downloadable software or digital products.
- Gift cards.
6. Contact Us
If you have any questions about our Return Policy, please contact us at info@theobdstore.com.
This Return Policy was last updated on 07-12-2023.
