Shipment from Shenzhen/Hong Kong Warehouse:
DHL Shipping and Other Express Services: Delivery Time: Approximately 5-7 working days
Default Delivery: DHL (Default method)
Customs Assistance: Lower declared invoice price for smoother clearance
Remote Areas: Additional $35 for remote freight, or alternative shipment via Normal Post Standard Flat Rate Shipping Service, Express Shipping Service.
Customs Duty: Potential duty issues in some EU countries; customers can email special requests or suggestions
Delivery Time: About 7-10 working days
Tax Information: Usually, no tax for European countries or remote areas (pre-paid tax)
Tax Considerations: Due to high customs tax in certain European countries, Yanwen Express is prioritized; DHL available upon request
Normal Registered Airmail Post.
Delivery Time: About 10-16 working days (may extend to 20 days)
Registered Airmail: Includes Netherlands Post, USPS Post, Singapore Post, Hong Kong Post, etc.
Eligibility: Orders under USD 150 and package weight under 2KG shipped by Registered Airmail
Expedited Option: Customers can choose “Premium Delivery” for faster DHL shipment at an extra cost
UK, EU Warehouse Shipping;
UK Warehouse: Delivery Time: 3-7 working days
Tax and Fee: Free TAX, faster shipping at a competitive price
Alternative Shipment: In case of US/UK Stock depletion, orders are shipped from China via DHL or YANWEN (No Tax)
Delivery Time: 5-7 Days (Royal Mail/DHL)
Countries Served: Germany, France, Spain, Netherlands, Finland, Sweden, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Republic of Cyprus, Romania, Slovakia, Slovenia
After-Sale Service
Customer Support: Lifetime customer service and tech support
Problem Resolution: Provide error images or videos for detailed descriptions; technicians will strive to assist
Solutions: If no resolution is found, options include returns for a refund or replacement
Contact Information
WhatsApp: +86 18054815707
Email: Sales@theobdstore.com
Skype: Sales@theobdstore.com
Hotline: +86 18054815707
Bulk Purchases and Wholesale:
Wholesale Price: Offered for bulk purchases
Authorized Brands: Agent for original brands including Autel, Xhorse, Launch, and Lichi.
theobdstore.com – Your Trusted OBDII Tool Supplier: A premier online supplier offering top-quality ECU chip tuning tools, car diagnostic tools, theobdstore code scanners, car key programmers, heavy-duty scanners, locksmith tools, and more. Proud agents for renowned brands, providing professional solutions for automotive enthusiasts and technicians. Visit us for reliable products and exceptional service.
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